Birdielou is excited to offer you the most up to date fashions from Cut Loose. We strive for customer satisfaction. If for any reason you are ever not satisfied just let us know and we will make it right. We are not happy until you're completely satisfied.
We would love to hear from you.
Info/Customer Service - info@birdielou.com
Call Sal - 415-497-3468
birdielou1@yahoo.com
Info/Customer Service - info@birdielou.com
Call Sal - 415-497-3468
birdielou1@yahoo.com
See below for information on Sizing, Availability, Shipping, Guarantee,
Returns & Exchanges and Secure ordering from Birdielou.com.
Returns: To return or exchange an item, please email us for return instructions at info@birdielou.com. Please include your name, order number, and reason for return. All special orders are still returnable up to 30 days after you receive it should you not be satisfied. Items that have been washed, have missing tags, have been altered or obviously worn are not returnable. Or on a case by case basis may be returnable for a 25% restocking fee. Sorry in most cases we can't accept returns over 30 days. Return items to: Birdielou.com 16403 Sweetwater Ct. Hidden Valley Lake CA 95467 Do not send signature required. If item qualifies first class mail USPS is best. Thank you!
Shipping: We offer 5.00 flat rate shipping within the USA and reasonable rates to Canada and the UK. Please allow about 3 to 5 weeks to receive your order(except orders from the "specials section" which only take 7 days).Special orders are still completely returnable should you not be satisfied. Due to the "special order" nature of these products, your credit card is charged as soon as you place the order. See return policy. Please contact us before you order if this is a problem.
Special Orders: All items that are not located in our "Specials discount" section are special orders. Special Orders are custom dyed and sewn at the Cut Loose Factory in San Francisco. This process results in the quality you expect from Cut Loose products.
Secure Ordering: We accept all major credit cards including: Paypal, Visa, MasterCard , American Express, Discover etc. We strive to keep your info and transactions secure.
Secure ordering We accept Visa, MasterCard & American Express. Your online credit card transactions are secure
Returns: To return or exchange an item, please email us for return instructions at info@birdielou.com. Please include your name, order number, and reason for return. All special orders are still returnable up to 30 days after you receive it should you not be satisfied. Items that have been washed, have missing tags, have been altered or obviously worn are not returnable. Or on a case by case basis may be returnable for a 25% restocking fee. Sorry in most cases we can't accept returns over 30 days. Return items to: Birdielou.com 16403 Sweetwater Ct. Hidden Valley Lake CA 95467 Do not send signature required. If item qualifies first class mail USPS is best. Thank you!
Shipping: We offer 5.00 flat rate shipping within the USA and reasonable rates to Canada and the UK. Please allow about 3 to 5 weeks to receive your order(except orders from the "specials section" which only take 7 days).Special orders are still completely returnable should you not be satisfied. Due to the "special order" nature of these products, your credit card is charged as soon as you place the order. See return policy. Please contact us before you order if this is a problem.
Special Orders: All items that are not located in our "Specials discount" section are special orders. Special Orders are custom dyed and sewn at the Cut Loose Factory in San Francisco. This process results in the quality you expect from Cut Loose products.
Secure Ordering: We accept all major credit cards including: Paypal, Visa, MasterCard , American Express, Discover etc. We strive to keep your info and transactions secure.
Secure ordering We accept Visa, MasterCard & American Express. Your online credit card transactions are secure